As the questions around TURAS are about to change wouldn’t it be great if this would become useful to providers and managers? Would it be helpful if services could benchmark their service against similar and then start an improvement journey using this data?

Would a data collection tool that allowed you to benchmark be of interest? And, if so, what would be useful to benchmark – recruitment, retention, incidents …

6 responses to “DATA IMPROVEMENT”

  1. Wondering about measuring things like staff wellbeing and resilience ….perhaps Turas isn’t the place but could correlate to retention?

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    1. I suppose TURAS could give raw data around retention rates after employment start dates. The services could benchmark amongst similar services and see if there is better well-being support from others who may have better retention rates. That could be that another service does not use as much agency, which may affect staff well being in many ways

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  2. wanderingaroundwildlife avatar
    wanderingaroundwildlife

    Would league tabling just run homes into being judged by numbers not stories? How many people already skim through CI reports, using only numbers as their key consideration. Each care home is unique, in culture, staffing, residents, environment – difficult to compare holistically.

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    1. Good point perhaps this could be a local data sharing tool. Similar types of homes in similar locales etc could share data. We have done some of this locally now and again and it helped one home realise it was a huge outlier on retaining staff past 6 months of starting which they addressed by speaking with others. For a lot of single or small groups there is very little to look at across and learn from. In bigger organisations I would imagine that they look at this across the whole company

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  3. I think there are benefits to numbers but agree concerns of scoring systems integrated into that – and it feels ok for us to use that for self assessments but feels unfair if others use this for comparisons and then judgements as unable to provide people feedbacks? But it would be great to have more anonymised data to support self assessments and improvements.

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    1. I don’t see why the info needs to be shared outside of those services who would agree to benchmark together.

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